General & Technical Documentation
Application Notes
Application notes can be useful when a subset of customers use your product in a certain way, but it doesn’t warrant a specific section in your user manual.
They usually come about through customer questions and interactions where they want to do something out of the ordinary and need some documentation to understand the technical aspects of their scenario, or the limitations of the equipment for their application.
Checklists
Checklists seem like simple documents, but a well-developed checklist makes the job easy for the user and captures all the required information clearly and accurately.
It is about understanding what is truly important and why the check is being performed, not checking insignificant details, and having checked in a logical order.
